Buji Privacy Policy — How Safe Is Your Data With Us

When you open an account on Buji and place bets, you share certain information with us. This Privacy Policy explains how we use that information, where we store it, and how we keep it secure.

We want you to know exactly what happens with your data. That's why everything here is written in plain language instead of legal jargon. By using Buji, you agree to this policy.

This policy applies to Buji's website, mobile site, and all related services. If you have any questions, feel free to contact us at any time via our Help Center Just ask.

Buji only collects information that is necessary for operating its services, ensuring security, and meeting legal obligations.

We do not collect sensitive data such as religious identity, political opinions, or biometric information — unless legally required to do so.

Buji collects information in several ways — directly from you and through automated processes.

• Directly from you: Through registration forms, KYC verification, payment forms, and support communications.
• Automatically: When you're on the site, device and usage data is collected through cookies, log files, and tracking pixels.
• From third parties: Limited information may be received from payment gateways or identity verification services.

When you contact us via live chat or email, those conversations are also recorded in our system — to improve service quality and resolve disputes.

Collected data is used only for its stated purpose. Nothing more.

Buji never sells your data. However, limited information may be shared with trusted third parties where necessary to operate our services.

• Payment providers: Payment gateways like bKash and Nagad receive the necessary information to process and verify transactions.
• Identity Verification Services: Licensed services are used to verify identity documents during the KYC process.
• Technology Infrastructure: Secure servers and cloud service providers host your data under contractual agreements.
• Legal Authorities: We are legally required to share data with government authorities in response to valid legal orders or investigations.

All third parties operate under strict confidentiality agreements and are not permitted to use this data for any other purpose.

Buji uses industry-standard technology to protect your data. Security isn't just a policy for us — it's a responsibility.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• AES-256 Encryption: Sensitive data stored in our databases is kept in encrypted form.
• Two-Step Verification: An extra layer of security can be added to your account.
• 24/7 Monitoring: Automated systems instantly flag any suspicious activity.
• Regular Audits: Third-party security experts conduct regular system audits.
• Staff Training: Staff with access to your data are trained under strict confidentiality protocols.

Keep in mind, though, that no system on the internet is 100% secure. If you ever suspect unauthorized access to your account, change your password immediately and contact us.

Cookies are small text files that a website stores in your browser. They help the site remember you and improve your overall experience.

You can disable cookies from your browser settings. However, turning off essential cookies may cause certain parts of the site to not function properly.

You have clear rights over your own data. Buji respects those rights.

Buji does not retain data longer than necessary. As a general rule, data is held for as long as your account is active, and for a defined period afterward if required by law.

• Account information: For the full duration your account is active, and for up to 5 years after closure.
• Transaction records: Retained for up to 7 years in compliance with financial regulations.
• Support Conversations: Up to 2 years after the issue is resolved.
• Cookies & Analytics: Automatically deleted once the relevant cookie expires.

After the retention period, data is securely deleted or anonymized.

Buji's services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.

If a minor accidentally creates an account and we become aware of it, that account and all associated data will be deleted immediately.

Buji may update this Privacy Policy from time to time — due to legal changes, new services, or technical upgrades.

For significant changes, you'll be notified in advance via your registered email or SMS. Minor updates will be reflected on the page only.

The date of each update will be noted at the top of the page. Continued use of Buji after any changes means you accept the updated policy.

For any questions about this Privacy Policy or your data, feel free to reach out. Our privacy team is always ready to help.

• 📧 Email: support@buji.im
• 💬 Live Chat: Available 24/7
• 🌐 Help Center: Click Here

For requests related to data deletion, correction, or portability, please state the matter clearly in your email. We typically respond within 30 business days.