Safe Betting

Responsible Gambling — Safe & Healthy Betting on Buji

Betting is meant to be fun — not a burden. Buji wants you to stay in control at all times. Everything you need to know is right here.

Safe Environment Betting Limit Controls Self-Exclusion 24/7 Support

Why is responsible gaming so important at Buji?

At Buji, we believe responsible gaming isn't just a rule — it's a culture. We want every player to enjoy betting, and we're committed to making sure it never becomes a burden on their life.

Online betting has become a popular form of entertainment in Bangladesh. Placing a bet on a cricket match, backing your favorite football team — it's all part of the fun. But sometimes, without even realizing it, the habit can spiral out of control. Buji wants to make sure that never happens.

That's why we've built a range of tools and support systems for responsible gambling. This page covers everything in detail — how to set limits, how to recognize warning signs, and where to get help when you need it.

💡

Keep in mind: Betting is a form of entertainment, not a source of income. Chasing losses is a dangerous habit.


What protection tools does Buji offer?

Buji provides every user with a set of effective tools to stay in control of their betting. All of these can be managed directly from your account settings.

Deposit Limit
Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Bet Limit
Betting Limits

Set a cap on how much you can bet within a given period. Stay within your budget — overspending becomes impossible.

Loss Limit
Loss Limit

If your losses exceed a set amount, betting will automatically be stopped. Don't chase your losses.

Session Limit
Session Time Limit

Set a limit on how long you spend on the platform in one session. You'll be logged out automatically when the time is up.

Break
Cooling-Off Period

Take a break from betting for anywhere between 1 day and 6 weeks. Your account stays active during this period, but placing bets won't be possible.

Full Block
Self-Exclusion

Close your account for anywhere from 6 months to permanently. It's a serious step, but when needed, it's the most effective one.

Where to find it: To access all these features, log in to your account and go to "Account Settings → Responsible Gaming". If you need help, At the Help Center Contact us.


How do you set your limits?

Setting limits isn't a sign of weakness — it's the first step toward smart betting. The best habit is to set your limits before you start.

1
Calculate Your Monthly Budget

How much can you comfortably spend on entertainment each month? Allocate only that amount for betting — after covering rent, food, and other essentials.

2
Break It Down Weekly

Divide your monthly budget into four. That's your weekly deposit limit.

3
Set It in Your Account

Go to your account settings to set deposit and betting limits. Any reduction takes effect immediately.

4
Review Once a Month

Review your betting history every month. If you feel like raising your limit, ask yourself first — why do you want to?

⚠️

Important: When you request a limit increase, Buji enforces a 24-hour waiting period — giving you time to reconsider your decision.


Recognize the Signs of Problem Betting

We don't always notice when betting habits start slipping out of control. Watch out for the following signs.

💸
Financial Signs

You're betting more to try to win back losses. You're borrowing money to bet. You're spending household funds on betting.

🧠
Psychological Signs

You feel restless when you can't bet. Betting is constantly on your mind. You've been dishonest about your betting.

👥
Social Signs

Withdrawing from family and friends. Hiding your betting. Relationship problems.

🔄
Behavioral Signs

You're unable to stop betting despite trying. You keep increasing the amount you bet. You're skipping work or studies to bet.

🤝

There's no shame in it: Problem gambling is a health issue, not a character flaw. Seeking help takes courage. Buji is always here for you.


How safe are your betting habits?

Ask yourself the questions below. Answer honestly — no one is watching, and only you will know.

1 Did you bet more than your set budget last month?
Yes No Sometimes
2 Have you ever bet again just to shake off the feeling after a loss?
Yes No Sometimes
3 Has a family member or someone close to you ever expressed concern about your betting?
Yes No Happened Once
4 Have you ever tried to stop betting but couldn't?
Yes No Happened Once
Good news! Based on your answers, your betting habits appear to be under control. Stay vigilant and keep your limits in place.
⚠️ Caution advised. Some of your answers suggest it may be a good idea to seek help. Please consider activating a cooling-off period or At the Help Center Contact us.

What Is Self-Exclusion and When Should You Use It?

Self-Exclusion means you're requesting to voluntarily exclude yourself from betting on Buji — either for a set period or permanently. It's the strongest protective tool available.

Once self-exclusion is active, you won't be able to log in or place bets. You'll also stop receiving promotional emails. You will, however, still be able to withdraw any balance remaining in your account.

Short-Term
6 Months

When you want a short break. You'll need to contact us to reactivate your account once the period ends.

Long-Term
1–5 years

When you need a longer break. Reactivation requires verification even after the period ends.

Permanent
Permanently

For those who want to stop betting entirely. This action is permanent and cannot be reversed.

How to do it: Request self-exclusion through your account settings or by emailing support@buji.im directly. We'll take action within 24 hours.


8 Golden Rules for Responsible Betting

Follow these guidelines and betting stays fun — not a problem.

🎯
Bet for Fun

Betting is entertainment, not a source of income. The moment it starts feeling like work, it's time to stop.

💰
Within Your Means Only

Only bet money you can afford to lose without it affecting your life.

Set a Time Limit

Decide in advance how long you'll bet each day. Set a session limit and stick to it.

🚫
Don't Chase Losses

Increasing your bets to recover losses is the biggest mistake you can make. Accept the loss and walk away.

🧘
Not when angry or upset

Never bet when you're emotionally unstable. Make decisions with a clear head.

📱
Take a Break

Take regular breaks. Spend time on other activities — family, friends, hobbies.


How Do We Protect Minors?

Buji strictly ensures that no one under the age of 18 can access the platform. Age verification at registration and identity checks during the KYC process are mandatory.

  • Date of birth is verified at registration.
  • KYC documents are requested for suspicious accounts.
  • If a minor is detected, the account is immediately suspended.
  • We recommend using parental control software on family computers.

If you have a teenager at home, use a trusted parental control tool to block betting sites on shared devices.

🔞

For parents: If you suspect your child is using Buji, contact us immediately at support@buji.im. We'll take swift action.


Responsible Gaming FAQ

Here are answers to the most frequently asked questions about responsible betting.

Yes, reducing a limit takes effect immediately. However, if you request to increase a limit, there's a 24-hour waiting period — giving you time to reconsider your decision.

Once self-exclusion is active, you won't be able to place bets — but you can still withdraw any remaining balance from your account. Reach out to our Help Center and we'll make the process easy for you.

A cooling-off period is a short-term break lasting 1 day to 6 weeks — your account reactivates automatically once it ends. Self-exclusion is a longer-term or permanent measure that requires you to contact Buji directly to reactivate.

Yes. The World Health Organization (WHO) recognizes gambling addiction as a legitimate mental health condition. It's not a character flaw — it's a treatable disorder. Seeking help isn't weakness; it takes courage.

Start with a calm, empathetic conversation — not anger. Visit Buji's Help Center to learn about restricting an account on a third party's request. Consider seeking advice from a professional mental health specialist.

Yes. Buji's system detects unusual betting patterns — such as a sudden spike in bets or placing larger bets after a loss. If we spot these signs, we may proactively reach out and recommend protective tools.

Need Help? We're Here

If you feel like betting is getting harder to control, don't wait — get help right away. Buji's support team is here for you 24 hours a day, 7 days a week.

  • 📧 Email: support@buji.im
  • 💬 Live Chat: Active 24/7
  • 🌐 Help Center: Go Here

Our support team is trained in responsible betting. Everything you share with us is completely confidential.

🆘

Emergency Help: If you want to break free from betting addiction, reach out to a local mental health service or a trusted family member. Buji is always ready to help you activate self-exclusion.

🎮 Gamble Responsibly, Enjoy the Game

Betting at Buji is safe, transparent, and fun. Play within your limits and enjoy life.

বাংলা